Corporate Portal
Task-oriented intranet redesign with audience personalization and automatic content governance.
Energy • 3 months
The Challenge
Intranet cluttered with unstructured content, 5+ clicks to reach work systems and no personalization, resulting in low adoption.
Critical announcements were lost in the noise, obsolete content was visible and area KPIs were inaccessible.
Our Solution
check_circleRedesigned home page
Dynamic hero with critical notices, My Systems section and audience-targeted news prioritizing daily access.
check_circleMy Systems section
Customizable shortcuts to work applications; one click to open any system.
check_circleAutomatic governance
Audience targeting by area/role, mandatory automatic expiration dates and archiving of obsolete content.
check_circleModern search and KPIs
Microsoft Search with profile-personalized results and operational metrics widgets per area.
Key Results
-80%
ads_clickclicks to access work systems (from 5+ to 1).
-88%
delete_sweepvisible obsolete content (from ~40% to <5%).
+167%
mark_email_readcritical notice read rate (from ~30% to ~80%).
+38%
sentiment_satisfiedintranet satisfaction score (from 3.2/5 to 4.4/5).