Success Storychevron_rightProfiles

User Profiles

Enriched and actionable employee profiles with standardized skills, direct actions and Entra ID sync.

The challenge: Outdated profiles with only name and title, non-actionable and without standardized skills or languages.

The solution was delivered across 4 workstreams, starting with Enriched modular profile.

Measured impact — +275%: complete profiles (from ~20% to ~75%).

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Innovation Sector Company

Innovation • 2 months

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The Challenge

Outdated profiles with only name and title, non-actionable and without standardized skills or languages.

Impossible to discover internal experts; projects delayed because no one knew who to consult, leading to unnecessary external hires.

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Professional bio, standardized skills, languages with A1-C2 levels, current projects and recognition section.

Teams button for chat/call, availability calendar view and one-click email directly from the profile.

Core data (name, title, area, photo) synced automatically; editable fields clearly identified.

Progress bar with suggestions and estimated time per section; gamification with complete profile badges.

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+275%

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complete profiles (from ~20% to ~75%).

-90%

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time to contact a colleague (from 3-5 min to <30 sec).

70%

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of users with documented skills (previously almost none).

↑ Collaboration

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Greater discovery of internal experts and directory usage.